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Carolyn Giles

Strategic HR Consultant

Telephone: 01752 236709
Email: [javascript protected email address]


Carolyn has specialised in HR for over 20 years and has expanded her experience from early Public Sector training to a consultancy (since 2002) providing services to a wide range of sectors and became a Chartered Fellow of the CIPD in 2008.

Carolyn focuses upon making a real difference to how clients manage their people, delivering training to line managers and HR colleagues and works with Senior Managers and Boards to identify internal cultures and how to implement change.

Examples of the type of work she has recently undertaken include:

  • Advice & consultation for TUPE transfers
  • Consultation with staff due to reorganisations and redundancies
  • Ongoing mentorship with HR managers
  • Setting up & training staff councils
  • Providing organisational development in house
  • Long term goal setting & cultural change

Current clients include:

  • GP Practice
  • Healthcare Providers
  • Retail
  • Manufacturing
  • Hospitality
  • Social Enterprises

Carolyn Giles also heads up Kitsons Employment Workshops dealing with a variety of people management topics and recently provided support aound personal resilience and managing change.

“Carolyn provided several ‘Developing resilience during times of workplace change’ workshops for staff at a time of large scale transformation within the organisations. The feedback gained from staff on these sessions was overwhelmingly positive with all attendees providing feedback noting that Carolyn is a knowledgeable trainer who facilitates ‘clear and engaging’ sessions.

Attendees fed back that as a result of the session they gained an understanding of their resilience levels, how these can be impacted at a time of change with useful guidance on how resilience levels can be developed. Furthermore, staff also felt that by attending such sessions they were more mindful of how fellow colleagues’ resilience levels varied and the impact that their manner of communication may have.

The workshops were the most highly attended sessions held by the organisation with additional sessions being organised to meet demand created by positive staff ‘word of mouth’ feedback”.