29/01/18

Resilience & Change Support for Schools

In a world that is described as Volatile, Uncertain, Complex and Ambiguous do you believe your team is resilient enough to manage through anticipated changes?

We have been delivering a learning event for public sector workers recently in order to assist individuals and managers to understand the issues around both individual and organisational resilience in relation to change. We think this session could be useful to your team, and we would like to come and talk to you about it.

We believe this is learning that may be particularly pertinent for schools at a time when change is happening across education. The increase in MATs, the reduction in pupil rolls in some schools and the requirement to deliver education in different ways can result in cultural change.

How can we support you?

One option available is a course on “personal resilience at times of change” focusing on personal resilience techniques and an understanding of personal resilience levels, through open discussion and identifying ways that individuals can improve personal resilience. This could be offered as a long half day (9:30 – 1:30) or two shorter sessions that could be delivered after school.

Alongside this we can offer a course to managers on understanding change management in the context of employee engagement. This focuses on reducing resistance to change and improving the  buy in from team members. This is a full day course.

The sessions we have undertaken so far have had high levels of support and good reviews. 100% of participants described the facilitator as engaging and knowledgeable.

books, classroom, close-up

The learning outcomes reported were examples such as:

  • “Think about the way in which messages are delivered. Support workforce to develop resilience both through team and individual interventions.
  • All parts of the system are at very different places and we must recognise this.
  • Prioritise my own self care / Ask others if they are ok / Challenge upwards if communication is poor
  • Better understanding of impacts on staff across the organisation
  • Tools to review/develop personal Resilience. Peer support network
  • How to support others / To consider the journey and the different stages of it. Think about how your behaviours may come across to others
  • Awareness and understanding of the “Process of Transition”
  • Identified how I feel about change / Identified some ways to cope with organisation change in the future”

The delegates also said they enjoyed the mix of visuals, group work, different learning styles as well as a “Relaxed environment which allowed conversation to be open and uninhibited”

An NHS Client said:

“Carolyn provided several ‘Developing resilience during times of workplace change’ workshops for staff at a time of large scale transformation within the organisations. The feedback gained from staff on these sessions was overwhelmingly positive with all attendees providing feedback noting that Carolyn is a knowledgeable trainer who facilitates ‘clear and engaging’ sessions.

Attendees fed back that as a result of the session they gained an understanding of their resilience levels, how these can be impacted at a time of change with useful guidance on how resilience levels can be developed. Furthermore, staff also felt that by attending such sessions they were more mindful of how fellow colleagues’ resilience levels varied and the impact that their manner of communication may have.

The workshops were the most highly attended sessions held by the organisation with additional sessions being organised to meet demand created by positive staff ‘word of mouth’ feedback”.

Increasing individual resilience and improving the way in which we manage change can have a positive effect on the organisation through reduced levels of sickness absence and sustained levels of productivity. In school environments this is all about the improved consistency of teaching for the pupils.

We are very aware that despite an anticipated need for schools to receive support with this type of facilitation, budgets remain tight. Our normal rates are £1000 + VAT for the resilience session and £1250 + VAT for the managing change session. Each session can include up to 20 delegates. We are prepared to offer this to schools at £800 + VAT for the resilience session and £1000 + VAT for the managing change session.

Our contact details are:

Rachel Webster, 01752 236705 / rachel.webster@kitsons-solicitors.co.uk

We will be very happy to discuss content of either session to ensure that the specific needs of each school or organisation are taken into account.

 

29/01/18

About the author

Kitsons Solicitors - Carolyn Giles

Carolyn GilesStrategic HR Consultant

Carolyn Giles is our Strategic HR Consultant and a Chartered Fellow of the CIPD

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