Online Service for Small Claims Goes Live
In an attempt to modernise the court system, a new online service to handle claims of up to £10,000 has been opened.
The new service will allow people to start an action in the county court without the need to complete paper forms which are then posted to the court. The paper process will be phased out.
The online service was previously piloted last year with 80% of users finding the service easy to use. It is hoped that the system will enable people and small businesses to be able to obtain money that is owed to them without the formal legal jargon and the lengthy traditional court processes.
The form has been designed in such a way that it is hoped the margin for errors has been eliminated and as a result the rejection rate will dramatically fall saving the courts considerable time.
The online system just one of the Ministry of Justice’s initiatives to transform the courts system to make access to justice easier.
The new online system can be found here: https://www.moneyclaims.service.gov.uk/eligibility