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What Can You Do If Your Flight Is Cancelled By Ryanair?

Posted on September 28th 2017 by

Ryanair has recently announced that hundreds of flights are being cancelled between mid-September and October leaving as many as 400,000 passengers without flights, due to issue with the lack of planning of pilot holidays.

What can you do if your flight is cancelled?

You can apply for a refund

You are able to apply for a refund if your journey is disrupted by a cancellation even if it is only the outbound trip that is affected.

You can choose an alternative flight

Ryanair has stated that that in most cases it will offer an alternative flight either earlier or late than originally planned subject to seat availability.

In some circumstances you have the right to be re-booked onto a different airline

Ryanair CEO Michael O’Leary has stated that he will not re-book passengers onto other airlines.  The Civil Aviation Authority says that if another airline offers a flight significantly sooner than an alternative on your existing airline then you may have the right to be booked onto that flight instead.

You can claim compensation for the inconvenience

If Ryanair has provided 2 weeks of notice prior to departure then no compensation for inconvenience can be made.  

If you have received less than 14 days notice of the cancellation you may be able to claim compensation.

Delays caused by extreme weather are not eligible for compensation.

For short haul flights (under 1,500km)

If you receive 7 to 14 days notice of the cancellation, the flowing compensation can be claimed;

  • If your new flight arrives more than 4 hours after your original flight you can claim €250.

  • If your new flight takes off more than 2 hours before you original flight and arrives more than 2 hours after it you can claim €250.

  • If your new flight take off more than 2 hours before your original flight and arrives less than 2 hours after it you can claim €125.

If you receive less than 7 days notice

  • If your new flight arrives more than 2 hours after your original flight you can claim €250 – regardless of what time it departs.

  • If your new flight takes off more than one hour before your original flight, and arrives less than 2 hours after it you can claim €125.

For medium haul flights (1,500km – 3,500km)

7 -14 days notice

  • If your new flight arrives more than 4 hours after your original flight you can claim €400

  • If your new flight takes off more than 2 hours before your original flight and arrives 3 to 4 hours after it you can claim €400

  • If your new flight takes off more than 2 hours before your original flight and arrives less than 3 hours after it you can claim €200

  •  

If you receive less than 7 days notice

  • If your new flight arrives more than 3 hours after your original flight, you can claim €400

  • If your new flight departs more than one hour before your original flight and arrives less than 3 hours after it you can claim €200.

Long haul compensation does not apply to Ryaniar as they currently do not fly long haul.

If your flight is cancelled whilst you are at the airport you are able to claim money for meal and refreshments in proportion to the length of the delay and if required hotel accommodation. Records and receipts should therefore kept.

 

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Christopher Saint

Christopher Saint says: October 3rd, 2017 at 12:18 pm

Rayair cancelled my flight when we was in Spain.
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